Shipping Protection | Lost, Damaged, or Stolen Order Coverage – AutoChimp™
Delivery Info
Ships From: Melbourne, Australia
Dispatch Days: Mon / Wed / Fri
Carrier: Auspost
Current Handling Times: 24 Hours
Protect your order from loss, theft, or damage during shipping with AutoChimp™ Shipping Protection. This optional add-on ensures peace of mind — if your item is lost in transit, arrives damaged, or is stolen after delivery, we’ll send you a replacement at no extra cost.
Coverage applies to all domestic and international shipments. Claims are simple and fast — just contact our support team with your order number and a brief explanation of what occurred. We’ll take care of the rest.
✔ Covers:
• Lost shipments
• Stolen packages (after marked as delivered)
• Damaged items due to transit issues
How it Works:
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Add Shipping Protection to your cart at checkout.
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If an issue occurs, contact us within 7 days of the delivery date (or expected delivery).
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We’ll review and send a replacement ASAP.
Important:
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Coverage only applies if this protection is selected at checkout.
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Claims without Shipping Protection are subject to standard carrier resolution times.
For peace of mind, we recommend leaving this option selected when placing your order.
